D2C brand integration for direct-to-consumer dispatch
D2C stands for direct to consumer – selling directly to end customers. For brands and online retailers we handle the e-commerce fulfilment behind it: from the order in the online shop through picking and packing to the dispatched parcel.
The video follows an end-customer order: receipt from the sales channel, order picking, on-brand packaging and dispatch. The video is only loaded once you click. No external content is requested beforehand.
Duration: 0:30What D2C means in day-to-day operations
In direct sales, the way orders are handled shapes how the brand is perceived. Many small shipments, individual packaging, short response times and seasonal peaks define everyday work. We map these processes, connect your sales channels and scale capacity as you grow.
Scope of services
- Direct processing of end-customer orders
- Integration of shop systems and further sales channels
- Order picking of individual orders
- Packaging to brand specification, including inserts
- Dispatch via the appropriate carrier
- Continuous order and dispatch processes
- Flexible scaling for promotions and seasonal peaks
- Support for growing brands as they build their processes
Your benefits
On-brand handling
Packaging, inserts and parcel presentation follow your specification – not an anonymous standard.
Growth without rebuilding
Rising order numbers require more capacity, not a different process.
Channels connected
Orders from your shop and further channels feed into one shared process.
Returns included
Returns can be linked directly to our returns management.
Typical process
Recording channels and requirements
We record sales channels, product range, packaging requirements and dispatch preferences.
Setting up the integration
The handover of order data is clarified and set up, and dispatch profiles are recorded.
Test run
The first orders run through the entire process under supervision, up to dispatch.
Live operation and scaling
Regular dispatch begins; for promotions and peaks we increase capacity.
Suitable applications
- Brands with their own online shop
- Manufacturers additionally selling directly to end customers
- Growing D2C brands without their own logistics
- Online retailers with several sales channels
- Companies with pronounced seasonal or promotional business
- Brands with specific packaging requirements
Frequently asked questions
D2C stands for direct to consumer, meaning a brand selling directly to end customers without an intermediary retailer.
In principle any channel that can provide order data in a structured form. We check which integration is possible in your case as part of the system review.
Yes. Packing materials, inserts and presentation requirements are recorded and applied in day-to-day operations.
Capacity is agreed in advance and increased for the period concerned. The process itself remains unchanged.
Before you decide
Two answers from our guide that belong to this service – no sales pitch, just explained.
Is fulfilment worth it?
When outsourcing pays off, when an in-house warehouse stays ahead and which costs get forgotten in the comparison.
Changing fulfilment provider
How to tell a change is due, how the transfer runs and which contract clauses to check beforehand.
Our services at a glance
Looking to make your processes more efficient?
Tell us where you stand – product range, volumes, systems in use. You will receive a quotation within a maximum of 24 hours.